Tuesday, February 25, 2020

Business Essay Example | Topics and Well Written Essays - 2000 words - 1

Business - Essay Example An individual who does not find the above issues aligned to the organizational objectives would thus suffer from lack of performance, at least to what the organizations consider necessary. (Matthews, Zeidner, and Roberts, 2004, 9). Is this therefore a direct cause effect relationship to the emotional intelligence of a human being? Emotional Intelligence – the concept Individuals who do not perceive well and are incapable of understanding and managing emotions are expected to perform lesser in organizations. Issue such as co ordination and group conflicts become more. Such can be harmful in cases where the organization is closely knit and works in small or medium capacity.   Similarly individuals who have the trait of being averse to power and control are also less likely to do well in a highly hierarchical organization. Their performances are more likely to increase in situations of autonomic groups and teams who are given the liberty of taking their own decisions. The asses sments of individual’s emotional intelligence can also be helpful for organizing methods of employee empowerment and training curriculum. Although traits of individuals are difficult to change, the abilities can be worked upon. These abilities are often a reflection of the emotional intelligence of people and hence assessing these factors of emotional intelligence will help organizations to develop the abilities of its employees, which in turn would result in better performance of individuals. (Hersen, 2004, 203) Critical Literature Review In the 1940s, David Wechsler was the first to suggest that associated components of intelligence could play a crucial role in the success of a life of an individual. Later in 1985, Wayne Payne introduced the word emotional intelligence as a concept in his doctoral thesis. Since then it has become a subject matter of many researchers with respect to their quantification as well as the various effects they may have in different aspects of hum an life. However to understand the co relation between Emotional Intelligence and Employee Performance, it is necessary to understand the concept of performance for an employee both from his point of view as well as the organizations’. The study of performance has derived from an organizational need to manage activities to ensure that goals and objectives are met effectively and efficiently. Various motivational theories have also stated the importance of motivation in enhancing the performance levels and efficiency of an individual. Studies on organizational behavior also indicate the importance of social and mental structure of an individual in understanding how the person will adapt, align and perform under the organizational framework. High emphasis is put on perception, values and ethics of an individual. Thus is it very clear that an individual’s emotional quotient is a factor as to how the individuals respond to situations and whether they can perform. In such s cenario therefore measuring the emotional intelligence can be a critical reflective as to the overall performance of an employee. (Shields, 2007, 180) Three main models currently used to calculate the emotional intelligence: Ability Models: Claims Emotional Intelligence includes four types of abilities such as Perceiving Emotions, Using Emotions, Understanding Emotions and Managing Emotions. Each of the above factors represents the emotional outlook of an individual towards his/her performance. An individual who can perceive

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